Have you got a complaint against our firm?
We aim to provide the highest level of service to all of our clients. If, however, you are dissatisfied with our service, please contact in the first instance the lawyer who is handling your case or transaction. Please also note that you may, thereafter, refer the matter directly to the firm’s compliance officer, Alexis Erotocritou, at:
alexis.erotocritou@erotocritou.com
or at: t: +357 25 37 01 01
If you are a client and we have made a contract with you by electronic means you may be entitled to use an EU online dispute resolution service to assist with any contractual dispute you may have with us. THis service can be found at http://ec.europa.eu/odr. Our email address is info@erotocritou.com.
We have a complaints procedure which sets out in detail how your complaint will be dealt with. The complaints procedure is available upon request.
Our firm treats complaints very seriously and makes every effort to deal effectively with them.